Here are the most common questions we've been asked.
Once we receive your quote request, we will formulate a specially designed parts list geared towards your budget, use-case, and aesthetic choices. This is when we send over your quote in which we will discuss any questions or inquiries you may have with the list. As we come to an agreement for your PCs components, we will send you the invoice.
Every PC from Seattle Built comes with a 2 Year Labor warranty and a 2+ Year Manufacturers warranty. Clients will be responsible for shipping costs involved in transporting the PC to Seattle Built in the event of a component defect. This Warranty does not cover damage or defects that includes, but not limited to, normal wear and tear, accident, misuse, problems with electrical power, or failure to perform preventive maintenance. This warranty offers free technical service for all PC components shipped with the original PC and does not cover software issues. The client is responsible for keeping the given GPU, Storage, RAM, and Motherboard retail boxes, failure to do so can result in a void of Warranty. In the event where the client fails to follow instructions that result in damage to the components, Seattle Built is not obligated to fulfill this Warranty. Each PC is built custom to the client; therefore, all sales are final.
At this time, we do not have a retail location; however, local clients may choose to pick up their system from our office to waive shipping fees.
Our PCs are fully insured and shipped via UPS Ground at costs ranging from $60-$150. For our local clients, we offer in-house delivery for up to $60.
We are very thankful for such high demand, due to this, our builds take up to 6 weeks to ship. If you’re looking to receive your PC sooner, we have Hurry Up options available to reduce the wait to 2 weeks.
Our preferred payment method is Direct Bank Transfer through Intuit Quickbooks. We also accept Credit/Debit and Apple Pay with a 2.9% compensation fee. In regards to financing, we accept PayPal Credit with a 3% fee.
Prebuilt PCs are known to use cheap off-brand parts in order to maximize profits and fall short on customer experience. We at Seattle Built understand that no one is the same, so we build our PCs using a custom format designed for you, putting your experience above all else. High quality parts, great customer experience, and fantastic prices are just some of the reasons to work with Seattle Built.
With every Seattle Built PC, you are free to choose any specific components within the computer. We also offer custom modifications such as custom paints, laser glass etching, case wraps, and custom cables.
At this time, we ship within the USA and Canada.
While Seattle Built PCs is a for-profit business, we strive to offer our clients the best possible prices on hard-to-find components. We are consistently working with our suppliers to secure the lowest prices to transfer those savings to you.
We will send updates throughout the building process, including assembly and testing. If you’re curious about updates between these intervals, you are free to message us!
We offer PayPal Credit financing to qualifying customers. PayPal Credit will allow for customers to split their payment over 6 months.
We display the build, handling, card comp, and any shipping fees clearly for full transparency with our customers.