Contact Us
Check out our Frequently asked questions below.
Otherwise, talk to us synchronously or asynchronously! We're happy to help you with whatever your inquiry is.
Phone
+1 (206) 371-4005Store
17171 Bothell Way NE #A013Lake Forest Park, WA 98155
(upper level, near Third Place Books) Google Maps link
Store hours
Sunday
12:00 pm – 5:00pm
Monday
By appointment
Tuesday
11:00 am – 7:00pm
Wednesdsay
11:00 am – 7:00pm
Thursday
11:00 am – 7:00pm
Friday
11:00 am – 7:00pm
Saturday
11:00 am – 6:00pm
Frequently Asked Questions
Here's some of the most common questions we've been asked!
(Toggle all questions)When making an order using a component that's on backorder, you will be notified with a projected timeline. This timeline is not guaranteed, but helps to give a sense of scope for how long the wait will take.
Additionally, the price of the backordered item is not guaranteed. At Seattle Built, we have a strict anti-scalping policy. A backordered component will only end up costing more if the MSRP of the item is more than our estimated price.
Additionally, the price of the backordered item is not guaranteed. At Seattle Built, we have a strict anti-scalping policy. A backordered component will only end up costing more if the MSRP of the item is more than our estimated price.
Our current lead time for PCs using the RTX 5080 or 5090 is >4 weeks. Customers who would prefer to receive their PC before the GPU has been allocated, are welcomed to do so. For local clients, Seattle Built can install the GPU once allocated for no additional fee. Those who need their PC shipped, will incur an additional fee of ~$30 to cover the cost of shipping the GPU separately. Please note: this additional fee is only related to shipping the GPU separately from the PC and if the customer opts to wait for the GPU to be allocated and shipped together with the PC, there will be no additional shipping fees.
At Seattle Built, there are two methods of ordering a PC. First is our PreCons, which are preconfigured/built to order PCs that you can purchase directly on our website.
The other option is to fill out the build form which allows us to formulate a specially designed parts list geared towards your budget, use-case, and aesthetic choices. After discussing any questions or inquiries, we will send a custom invoice to complete your order.
The other option is to fill out the build form which allows us to formulate a specially designed parts list geared towards your budget, use-case, and aesthetic choices. After discussing any questions or inquiries, we will send a custom invoice to complete your order.
We want to make purchasing and browsing a Seattle Built PC easier so we introduced our new series of PreCon PCs. PreCons are preconfigured PCs that are built to provide the highest value, aesthetic, and performance at different budgets.
Our selection is separated into four series based on performance and design. Each series has a number of customization options from CPUs to GPUs.
Our selection is separated into four series based on performance and design. Each series has a number of customization options from CPUs to GPUs.
We here at Seattle Built PCs are happy to offer both services for our customers. We recommend exploring our collection of PreCons first to see if there's something that matches what you want. If you want something a little more custom to you, feel free to fill out a quote request for a custom PC.
Every PC from Seattle Built comes with a 3 year parts warranty and 5 year labor warranty. Clients will be responsible for shipping costs involved in transporting the PC to Seattle Built in the event of a component defect. This Warranty does not cover damage or defects that include, but not limited to, normal wear and tear, accident, misuse, problems with electrical power, or failure to perform preventative maintenance.
This warranty offers free technical service for all PC components shipped with the original PC and does not cover software issues. The client is responsible for keeping the given GPU, Storage, RAM, and Motherboard retail boxes, failure to do so can result in a void of Warranty. In the event where the client fails to follow instructions that result in damage to the components, Seattle Built is not obligated to fulfill this Warranty. Each PC is built custom to the client; therefore, all sales are final.
This warranty offers free technical service for all PC components shipped with the original PC and does not cover software issues. The client is responsible for keeping the given GPU, Storage, RAM, and Motherboard retail boxes, failure to do so can result in a void of Warranty. In the event where the client fails to follow instructions that result in damage to the components, Seattle Built is not obligated to fulfill this Warranty. Each PC is built custom to the client; therefore, all sales are final.
Our PCs are fully insured and shipped via UPS Ground at costs ranging from $60-$150. For our local clients, we offer in-house delivery for up to $60, or free pick up at our storefront.
We are very thankful for such high demand, due to this, our builds take 2-4 weeks to ship, unless one or more items are on backorder.
When purchasing a PreCon, we accept Credit/Debit and Paypal with no extra fees.
When purchasing a custom PC, our preferred payment method is via Bank Transfer which has zero fees and requires filling out your bank account and routing numbers within the secure Intuit payment portal. We also accept Credit/Debit, Apple Pay, and PayPal with a 3% fee.
When purchasing in store, we only accept Credit/Debit, and Paypal and do not accept cash.
When purchasing a custom PC, our preferred payment method is via Bank Transfer which has zero fees and requires filling out your bank account and routing numbers within the secure Intuit payment portal. We also accept Credit/Debit, Apple Pay, and PayPal with a 3% fee.
When purchasing in store, we only accept Credit/Debit, and Paypal and do not accept cash.
Yes, find us with the info above! We're happy to talk about builds during store hours.
Prebuilt PCs are known to use cheap, off-brand, parts in order to maximize profits and fall short on customer experience. At Seattle Built, we prioritize an easy and transparent transaction so that you can feel confident in your PC purchase. For our local customers, our warranty can get your PC back on its feet in as little as 30 minutes.
With every custom Seattle Built PC, you are free to choose any specific components within the computer. We also offer custom modifications such as custom case skins, laser glass etching, and custom cables.
With our PreCons, we offer a great selection of case colors, cables colors, CPUs, GPUs, coolers, RAM, storage, and fans. These selections vary based on the PreCon tier.
With our PreCons, we offer a great selection of case colors, cables colors, CPUs, GPUs, coolers, RAM, storage, and fans. These selections vary based on the PreCon tier.
At this time, we ship within the USA and Canada.
While Seattle Built PCs is a for-profit business, we strive to offer our clients the best possible prices on hard-to-find components. We are consistently working with our suppliers to secure the lowest prices to transfer those savings to you.
We will send updates throughout the building process, including assembly and testing. If you're curious about updates between these intervals, you are free to message us!
We offer PayPal Credit financing to qualifying customers. PayPal Credit will allow for customers to split their payment over 6 months.
We display the build, handling, card comp, and any shipping fees clearly for full transparency with our customers.
If you are purchasing outside the state of Washington, we do not charge sales tax as we have not established a tax nexus. While there is no tax due upfront, it is the customer's duty to pay these taxes, categorized as use tax, for the tax year in which the computer was purchased.